Got an airbag recall notice for a Mustang I purchased in another state. I called Golden Circle and they took care of it promptly and efficiently.
My first new car from Goldon Circle was in 1999. And I just bought my 5th car from them this month.My husband passed in 2006 but before then we had purchase two new cars from Goldon Circle Ford . So when It came time for me to purchase another car I went back to Golden Circle Ford and told them what I wanted what I could afford. And two hours later I drove off the lot with my 2015 Ford Fiesta. So If you need a car just go to Golden Circle Ford and sit down with those people and talk with them. I've been doing it for years.
Great group of guys!! Got my Ford Edge for a good price and I love it ??
This is just my second time taking my vehicle to Golden Circle for maintenance. I had taken my vehicle to Lonnie Cobb Ford for several years because this is where I purchased it from. Their customer service is not as good as it used to be. The last time I took my vehicle to Lonnie Cobb Ford, there was a nail In the tire, (kobie) rushed me out the door while claiming it was fixed. Needless to say I had a flat tire the next morning. They took care of it the next day because I was irate. I decided to take my business to Golden Circle because so far I've been treated like they actually care. I am very big on customer service. If there is no customers there is no business. Great job so far. Golden Circle.
Thanks for the Birthday Card from Priscilla Romans & Golden Circle Ford!! What dealership does that?? Thank You guys!!!
Priscilla in sales and Ray in finance made this car buying experience perfect. They both listened to my wants and needs to help me find the perfect fit for me, both vehicle and financing. Love these guys!!!!!
Great service from the time I got on the lot. Kevin and TC were excellent to work with.
Unbelievable! My 1997 F150 Lariat 3 door stepside, finally gave up after 313,003 miles, so I needed a dependable vehicle asap! My best friend was taking me around to see if we could find something that I could afford and liked, since I am retired and living on a fixed income! When we started out, my friend asked where do you want to go first, and I said Golden Circle Ford, so we turned in there, and pulled right up to the front door. When we got out there was a salesman standing there, and he asked if he could help us. I told him what I needed and the color, he said let's go in and look on my computer and see what we have on the lot! He got on the computer, and in just a few seconds said, I believe I have you a car right outside here! We went out and looked at a 2014, silver, Ford FOCUS. Looked like a brand new one, with only 49,153 miles! I drove it around the lot, and told the salesman I want it! For the next few hours I had 5 Ford employees running around having the car washed and topped the gas tank off, got all the paperwork typed up and signed, and ordered my tags and title, and even came out and set up my Samsung Galaxy S phone connection to the car so I could make calls right off the steering wheel! I drove that baby home that afternoon! All my family and friends say it looks brand new! All I know is I love it, and still can't believe how fast Golden Circle Ford put me in it! If you are a NRA Member wear your hat, most of the guys were members, and they love that! I'm a Cuban Missile Crisis and Vietnam veteran and most of these guys are veterans too, they bonded with me! lol They are all a fantastic team, and they make you feel right at home! All these men were like old friends when I left, go by and let them put you in the car or truck of your dreams! They will do everything possible to let you drive home in your new vehicle that same day! Roy Howell
I conducted most of the trade with one of the most helpful gentleman I've ever met. He keep working with me until we got to the price I was looking for. Everyone I met at Golden Circle was very knowledgeable, friendly and thoughtful. I'll be back.
Very friendly personnel that are employed in the Quick Lane dept. I Love having my vehicle serviced here! I tell everyone to go there! Thanks
Always an excellent experience. Worth the 60 mile drive from Covington. I have had great experiences at Golden Circle since we purchased our SHO in 2010.
My wife loves the new explorer . Roomy and drives good. We will take it out town this weekend. Hope it last as long as our expeditions.
They treat you Very GOOD,Very friendly,and Care about you and your car or Truck. They are Great People to do business with. They do the Best any place of Quality Should do.
The salesman was very friendly-didn't try to pressure us. We thought we were given a fair price on the trade in which was a 2009 Jeep. The place was very clean. As soon as we drove on the lot the salesman was there to see if he could help us.
We love our new Explorer. The employees at Golden Circle worked very hard to make us happy. Everyone was helpful from explaining the financing to how the navigation works. We highly recommend Golden Circle Ford Lincoln.
Getting my Lincoln MKX its routine service was very convenient and easy. I only had to drive the car in and was chauffeured to work. Later in the day, the same nice person picked me up and brought me back to a car that was clean and vacuumed and which had had all the checks made and oil changed. I drove away satisfied that my car was performing well and ready for the next miles I would put on it. One of the reasons I like Golden Circle is the friendliness of the service people and the way they make me feel my car is well cared for.
The service people are always friendly and helpful. They let me know what I need to have done to have my car running at its best. I probably could have it serviced somewhere else cheaper but Golden Circle is convenient for me and the people are great to work with. I have always been satisfied with the work I get done there.
All of the staff in the service dept. that I dealt with were super friendly and understood the problem we were having. They all did a great job.
Prompt, caring and informed staff making for a very positive total experience! The work was completed on time and within the range of cost estimate.
Our salesman and the rest of the dealership employees that I had contact with were very nice and did not pressure the sale or try to change me to a different vehicle
We had a great experience. Usually don't give perfect scores. Everyone was extremely nice and helpful. Don't like going to car dealerships but would definitely recommend this one!
Good experience overall once I got the car in, but the 1-800 call in could be better. Was told that a Tech would call about questions, but after 3 hours no information and had to call back.
Great experience! It was a very friendly atmosphere. Thank you for making it so pain free! This is a great dealership to work with. Highly recommended!
I have always felt like a friend or even a family member. They go out of their way to treat you right. Give them room and be realistic and there is literally nothing they cannot do. Amazing.
It was a very good experience. Golden circle has has an awesome team that worked great with each other and with me for the best solution to my wants and needs from the moment i showed up on the lot . I am most grateful
From purchase last fall to my recent first service visit, everyone has been extremely friendly and helpful. My first dealings with Golden Circle has been enjoyable.
A great team to work with. A 2-day process to perform the transaction; left with a smile on my face both days. No pressure, great guys. A great, smooth, transaction with the finance manager. I am having a great time driving my 2012 Ford Edge. Thanks for everything.
Great dealership. They made sure every need was met and financing was easy & quick. Our salesman, Tim, it was his first day on the job. We were his first sale.
Wonderful experience. T.C. was our salesman and he was awesome!!! From the first meeting to the last...everyone was so nice and helpful. I would definitely refer all my friends and family to this dealership!! Thanks soo much.
The management Staff and loan officer were super friendly and knowledgeable, They worked diligently to answer all my questions and put us into the vehicle of our desire at a price we could afford.
These guys were beyond helpful. This was the best buying experience I've ever had. Michael Chambliss went above and beyond for me, he answered every question I had regarding the vehicle I purchased from them. We made all the negotiations and arrangements via phone, text, and email because I live in another state. Once I arrived there all I had to do was sign the papers and drive home. 2 thumbs up for this happy customer!
Everyone here is friendly, great deals too! This is my third car I have bought from them. John did a great job explaining everything we wanted to know about our Escape.
They were all a pleasure to deal with. They were courteous, helpful and honest. I looked at a vehicle at a lot in Memphis. I really liked it but it was a little higher than what I was looking for. They harassed me and would not take no for an answer. Priscilla Romans messaged me about cars they had at Golden Circle in the range of what I was looking for. One was not even on her lot, but on the one in Henderson. She had that vehicle brought to Jackson so I could look at it on my way home. I loved the vehicle which was a 2013 Edge. I had to debate with my husband and during that time they all gave us the space to do that without rushing us. We bought the vehicle needless to say. I have never had an easier car buying experience!
I would highly recommend Golden Circle Ford to any of my friend. Working with Priscilla Romans was a true pleasure. She made buying my 2014 Flex an easy choice. She was able to quote us a great price. She even delivered my car right to my front door!
Thank you to Mrs. Priscilla Romans for creating such an enjoyable car buying experience for my husband and I. She worked soo hard to find us what we were looking for and every step leading up to us driving away in our 2011 jeep patriot.....thank you Golden Cirlce and thank you Priscilla!!!
This was the best dealership I've ever dealt with. Big huge thank you to Prisilla Romans on all her hard work to make my experience enjoyable and painless!! She was awesome!!
I just want to take a moment and brag on Ms Priscilla Romans! She did an awesome job at helping us find exactly what we wanted and made the whole experience so much easier! She is simply the best at what she does! I will always seek her help with all of my future car buying needs! Thanks Priscilla Romans!!
I have been looking for a suv for a few months and had went and looked and several. Golden Circle had a great car but even better was my sales lady Priscilla Romans. She was awesome with me and my children and hands-down made it the easiest most stress-free buying experience ever. I had forgotten to leave my down payment so she even came by my house the next day to pick it up so I would not have to drive an hour to bring the check back. These are some great people! I wish I could rate it more than 5 stars.
I have been dealing with this dealership for about a month on pre owned Honda Pilot. It was a little rocky at first due to some miscommunication but then I met Mike Chambliss! He was awesome. He went above and beyond what his job called for. He is the reason that I bought that Pilot from them today! I went in today to close the deal and everyone was great and accommodating. I had my two year daughter with me as my wife was still at work. Mike went to work as soon as I arrived to make sure the deal was closed in a timely fashion. Tom Markum and Darrin ??? were so nice to help me get everything moved over to my new car while I took care of financing with Raymond. Raymond was so nice and understanding with my wild and crazy 2 year old in the room. Overall it was a great experience! Thanks to all involved!
My husband and I purchased a 2014 captiva from Golden Circle Ford in Jackson. Our sales Representative Dusty Hysmith was incredible! He went above and beyond to help us! We went in thinking we would not be able to purchase a vehicle that day, but Dusty ensured that he would do everything he could to help. Dusty made the buying process easy and comfortable. We never once felt pressured or pushed into buying from them. I would recommend Golden Circle to everyone! Once again thank you Dusty and everyone at Golden Circle for making our buying process simple and easy!!
Want to thank golden circle ford and mrs. Romans for their seizes yesterday. They were excellent in helping me get a new ride. Thanks to Mrs Romans and the young sales manager. Thank u both.
The best dealership I've ever dealt with. Everyone was friendly and honest and I couldn't have asked for a better experience. I will absolutely return in the future. Thanks Precilla and everyone else that helped put me in a great car.
Typically car dealers have a bad reputation for not always being honest and up front! We had the total opposite experience when we bought our Ford Explorer from Golden Circle Ford. Priscilla Romans went out of her way to get us the most honest deal on our vehicle! It took us two months of searching for the "right" vehicle for our 16 year old daughter! Priscilla went out of her way many times to provide us top notch customer service! The sales manager "Champ" was also honest and up front about the vehicles. We will definitely shop at Golden Circle again in the future!
Very happy with the service and professional manner I was treated.
Tom did a great job providing us with information on the truck, pricing, and was very courteous toward us. He has met our needs and wants
I ABSOLUTELY feel the time Tom spent with me upon delivery of my truck was sufficient!!! Someone else had to go pick it up in Nashville and we were expecting the truck to be in Jackson by that evening. Apparently the driver bringing the truck back from Nashville got caught up in some bad traffic so delivery was going to be pushed out until the next day. I was SO disappointed. I had a family member pass away the day before, and I also had some court dealings earlier that day……all of that to say….I NEEDED some GOOD news! Tom said he would make it happen and for me to just hang tight. Tom went out of his way to personally deliver the truck to me once it arrived in Jackson. I could NOT believe he did that!! I was shocked that a “sales guy” (and I can’t stand sales people, no offense) would spend that much time with a buyer after the papers had already been signed. That was refreshing! I’m fairly certain Tom has never had anyone hug his neck upon delivery of a new truck like he did with me. That’s how happy & excited I was. It is more than fair to say that you guys, Tom in particular, exceeded my expectations during the whole process. I’m very OCD and “THE” specific truck that I wanted was not sitting on your lot. I have a very hard time spending money on something that I cannot put my eyes on, but Tom was extremely patient with me and didn’t mind showing me several trucks (over and over and over) in order to ease my mind about what the combination (exterior, interior, colors, options) that I wanted would look like in person. He was not pushy at all and I respected that.
I was very pleased with my experience and the entire Golden Circle Team. Everyone treated us very well. I will be sending others your way. Buying a car is a big and important decision in life. I was very happy with my car buying experience. From the moment we walked in the door, I knew my friend had brought me to right place. She and her husband had bought a car back in September and was pleased with their car buying experience as well..Again, I appreciate my experience and will send others your way.
We actually started out working with Ricky Joyce, but he had another customer coming in that night. Although Ricky was also very helpful and instrumental in making this a good experience, it was by Gods design that he handed us off to John Reeves. John was very helpful with everything. He showed us all the features and how to operate all the controls in the car before we left the lot. Me and my husband Tony are both very pleased with the level of service that all of you provided, even the finance manager, Ray. J Usually that’s the toughest part. We both have told everyone that it was the best car buying experience that we had ever had.
Thanks again to all of you for your help in making this a good experience. I also look forward to trading with you all again in the future.
Matthew Pate did a fantastic job for me on the vehicle purchase. He was very helpful during the process. Actually he kept things moving along when I got bogged down. One of the things I really do not like dealing with is an overbearing / pushy sales person --- Matthew was NOT this at all. If I get ready to purchase again I will be dealing with Matthew.
Thank you for all of your help.. Everyone was awesome. Thanks again for all of your help. I love my car!!!
I am excited to be able to share with you that considering I have purchased a few cars over the years ranging from a $300 barely get you there vehicle to a Hummer, I rank my experience with Dennis and Chip, actually everyone, at Golden Circle Ford here in Jackson as the best car experience I have ever had! Love my car! Everything was exact & top notch from my first phone conversation until I drove off the lot in my beautiful car. I know where I need to go now whenever I need another vehicle, and I will encourage everyone I know to do the same! Thank you!
Thank you so much for all that you done in my process of purchasing my Ford Taurus. You truly made the purchase easy and you kept me informed of everything that was going on. You have outstanding customer service and yes I would refer all my friends and family to you to be there own personal car salesman. Have a blessed holiday!!
Ricky Joyce met and exceeded my expectations. He was very informative and he is one of the best if not the best salesman I have ever dealt with. I genuinely hope I can work with you and him in the future. As long as golden circle keeps people like him and you around I will definitely be back. Thanks again!
Tom did an outstanding job explaining all the little details regarding the overall operation of the vehicle. He is the kind of salesman that your dealership should be proud of. Many thanks
We had a wonderful experience at Golden Circle Ford. Everyone was friendly and very helpful. Dennis helped us tremendously, he took our Chevy single cab truck off our hands and put us in a great family car. He showed us all the features and hooked our phones up to SYNC. He walked us through everything we couldn't be any happier. Thank you for all your help getting us into a car that fit our needs. You was very helpful and we look forward to doing more business in the future. If we hear of anyone looking for a new vehicle we will definitely send them to you. Thanks again for helping us get a new vehicle we really love it!
John & Teppie I.
Dennis did a great job…..Since it was late Saturday before we finished everything up, we did not meet with the service department people, but I did in fact purchase the maintenance agreement, so I am very confident in not only the vehicle, but your team. We were very pleased with Dennis and I will refer all the business I can to him. He was very knowledgeable and had control of all the facts, figures and features (in fact, he was working two different deals at the same time, which I was impressed with….) This younger generation is a lot smarter than guys like me, that’s for sure! Again, I am very impressed with the entire organization at Golden Circle.
I just wanted to share that Matt and your entire team did a really good job. I felt comfortable and not pressured and that meant a lot to me. The attitude of your team has to come from the top. I bought the car and am very pleased and I didn't leave feeling like I had been took.
I was overly prepared to be the new owner of my Camry! I was full of knowledge about my car from Rudolph, he made sure I knew everything about my car! He told me about the service center and further encouraged me to use the services for my car! He went well beyond the call to help me become the car owner! I will happily return to Rudolph for my future automobile purchases!
I want to thank you and everyone that helped me with my purchase of my Hyundai Elantra. Everyone was really helpful and kind. They answered all of my questions, and helped me with everything I needed. I'm really happy that I chose to purchase a vehicle from there. I am also happy with my choice of vehicle.
Adriel was awesome and we will definitely recommend him to others! We are loving our Expedition. Thanks so much!
Rudolph showed me how to use the controls on the Focus. I was very pleased with his help in the process of purchasing the vehicle. I think Rudolph sufficiently explained the features of the Focus.. He answered all of the questions I asked and made sure I knew I could contact him with any further questions as well. He did introduce me to several people there, but I'm not sure who you mean by the service team. I was very pleased with my experience at Golden Circle. Thank you!
We couldn't have asked for better service! Adriel was just super! He stuck with us the whole time and was very professional in addressing our needs! He is a credit to your dealership and I will request him in the future! We will be Golden Circle repeat customers! Also, Mike, Will, and Ray were very helpful in making this purchase a very positive and pleasant experience! Good luck in your future sales!
Everyone is amazing and friendly! We love our Mazda!!!!
Kevin Stockton was most gracious and worked diligently to make sure our transaction was both successful and satisfactory, as did Ms. Renka. Mr. Stockton offered to show us all of the features, but I assured him I had owned several Ford Rangers and was aware of the features already. Mr. Stockton wanted to introduce us to the service staff but as it was late in the day, he was unable to. However, we are scheduled to come by Friday, 2/7, for the detailing he was unable to provide that evening. I am sure he will introduce us to the service staff at that time. I would like to compliment you on both Mr. Stockton and Ms. Renka and their attention to your customer's needs.
Mr. Flagg was very helpful in guiding me through the purchase of this car for my daughter. He provided insight and understanding of the car and my needs. I would be very comfortable in purchasing another car with Mr. Flagg or recommending him to some one else.
Adriel was wonderful. I have no complaints at all...Overall my experience there was wonderful. I will recommend and have recommended people to Golden Circle Circle and Adriel comes highly recommended. Thank you
Markeith did a great job! I am very pleased with my purchase! Thank you!
Matthew Pate did a great job in helping me understand the controls of the car. The timing was no problem at all. I felt comfortable with my decision the moment I shook his hand on the deal. I don't believe he left anything out, although I already knew a great deal about the vehicle so perhaps that is not am accurate assessment on my part. And I believe he gave all the information necessary for me to make a informative decision. I was introduced to several individuals while I was there. I'm sure not everyone, but there was a lot going on that day. I appreciate your concern on my purchase. I believe Matthew is a strong asset to your team. My family and friends will be considering Golden Circle in the future.
I have never met people like this before in my life Jackson Ford place they are special people and make your experience like no other thank you.
Had my explorer worked on at Bolivar Ford this morning..very friendly, courteous staff.. had wifi so I was able to play on my computer the whole time I waited.. not to mention free coffee and popcorn. My vehicle is running like a new one...thank-you..a job well done!
I liked the service I got at Lexington......Byrl and Jay and the guys were like family to me. always ready to please.Bought me a fusion there too.
We love our new 2013 MKZ! Bert Francis was by far the best sales person I have ever had the pleasure of doing business with!
Ryan and Leslie C.
We just bought a Buick Enclave and we LOVE it!! Thanks to Joe & Rudolph!!! Those guys are great to work with and knowing we could talk about Jesus together made this buying experience so special! God Bless you guys and I'm telling everyone about y'all!! Thanks!!!
We just traded vehicles at Golden Circle Ford in Jackson, Tn. We got the royal treatment and we are just common folk from Holladay, Tn. They were super nice from my initial call and email about the vehicle before going to the dealership until after the sale when the car needed a little attention. I got two calls from Douglas Lewis, General Manager, making sure everything was to our satisfaction. How's that? He's the main man.
If you are in the market for a new or good used vehicle you should check with Golden Circle Ford 888 584-1160. You won't do yourself any harm by asking for Bert Francis or Dennis Pritchett. I dealt with both of them and couldn't ask for more honest, courteous and nice men to do business with.
Because of y'all I'm now an owner of a 2014 ford focus!!!! Thank you Sinclair, Chip and Mr Rhody!!!
My husband and I bought this Mustang in Jackson. This car was in Bolivar and it took y'all no time to get it to Jackson so we could test drive it. A huge thank you to Dennis Pritchett and the rest of the crew of Golden Circle...y'all are awesome and the best car dealer ship around with nice staff working there!!!
Wanted to write and tell everyone about my experience at Goldon Circle.We were looking for a suv and we have been looking all over Memphis and Jackson our last stop was at Goldon Circle the people here our very nice and helpful.Mr Torrance Bates came out and helped us he is very professional we found one a kia soranto 2011 he let us take it home saturday and drive it till Monday.I came back Monday and told him we really liked it told him where we needed to be to buy it and Mr Torrance and the managers went to work to get us in it. We went back Wednesday and signed all the papers and now we have a new suv.Mr Raymond Rohdy Fiance manager was also helpful and made us fill like we were somebody important.So if you need a car,truck,or suv go see them they will make you feal at home.THANK YALL SO MUCH
Mr. Ross, Is the Best Sales Person I ever Met :))
FYI....It is right at 1,200 miles from Jackson, TN to El Paso, TX!!! Motley and I had a trouble free trip after purchasing our new 2014 Escape....that being the best part of the trip!!!
We purchased a 2014 Mustang and then my amazing 2012 Mustang from the people at Golden Circle Auto Group in Jackson Tn. Our sales person was Michael Johnson and I would like to say we have always had a great experience buying here and having service done. Great Company.
Just bought a car from you guys! Joe Weeams was who we dealt with and he was great!!!
After totaling my car over the weekend i was on the search for a new one. i went everywhere around Henderson, Lexington, Bolivar, Selmer, and Jackson looking for a car. A friend referred me to Golden Circle. All the employees were very nice and helpful. They were also patient with me as i was very indecisive at first. They were polite and courteous. They were very professional in a very friendly way! Sinclair, my salesperson, was AWESOME. He helped me for SEVERAL hours with a smile on his face. After finding a car that i fell in love with, they helped me so much in any and every way they could to make sure i got the best deal and that i was completely satisfied. I am now a proud owner of a 2013 Chevy Malibu thanks to all the guys that helped me. For all of you car shopping, GO TO GOLDEN CIRCLE FIRST!! Don't make the same mistake i did. I can guarantee you will find a car at the best price around!! They definitely value their customers!! Thank you Sinclair and Chip and all of the other guys for my wonderful experience!
Great people, great service!!!
Go see Ryan Lindsey in Jackson or Ray Condray in Lexington if you need a car. Both of these men will take the time to let you drive whatever you want until you figure out what works for you!
Thanks for the great experience when I bought my Explorer!
I bought my first Ford a couple months ago from Golden Circle. F150 to be exact. The whole crew was and is awesome! Definitely would recommend GC to my friends.
I would recommend Matthew Pate to anyone. He did an exceptional job and made my buying experience an awesome one! Not only did I get the car I wanted at the best price the service was phenomenal. Thanks Matt
Dennis, Chip, Ray, and Torrence are the men to see at Golden Circle. It was the easiest and most enjoyable experience I have ever had buying a car. These men will not feed you a bunch of BS. They are honest hard working men who strive to provide beyond excellent service and sales. I most definitely recommend anyone looking to purchase a Ford or any kind of used vehicle to stop in and see these guys. I cannot say enough great things about these guys! Thanks again for the awesome customer service!!!!!!!!!
I've gotten 2 vehicles from y'all I've been satisfied each time best customer service and y'all are awesome thanks!!
I recommend Golden Circle Ford to all my friends. They have a great selection.
I wouldn't buy a car anywhere other than Golden Circle Ford.
They are the finest group of people I've ever had the pleasure of doing business with.